FAULT DIAGNOSTICS

by experienced technicians

FREE COURTESY CAR

FREE LOCAL COLLECTION

FAMILY RUN BUSINESS

Vehicle Diagnostics

We will not undertake any chargeable work without your express approval and will keep you informed as the job progresses. Our technicians have over 100+years combined experience which they use to diagnose faults on vehicles. The most common faults reported are noises or a light showing on the dashboard.

If the vehicle has a noise in the first instance we might initially test drive and visually inspect the vehicle to see if the fault is straight-forward to identify. There is usually no charge for this.

Should a part be needed or further inspection required on the ramp then we would seek authority for further chargeable investigation.

If the fault reported is a light showing on the dashboard and visual inspection is insufficient, then the next stage would be to plug in the diagnostic computer. This tool allows the technician to read any fault codes present.

DID YOU KNOW?

that fault codes are for guidance only. Not all problems are obvious. Technical experience plays a big part in diagnosis.

DID YOU KNOW?

even if the light indicating a fault is no longer illuminated on the dash, a fault code may have been stored in the vehicle’s computer memory. Often historic codes are stored which may need to be cleared to diagnose a current fault.

Advanced Guided Diagnostics. For more in-depth fault finding we use the diagnostic computer to read live-data from the vehicle’s electrical components, manufacturer’s technical bulletins and our 100+ years combined technical knowledge to trace the fault. Often the solution can end up to be something straight forward such as a blocked filter or a broken hose rather than an expensive electronic component.

On some occasions, the solution requires main dealer software to be able to test and diagnose a fault. Our valued partner directory allows us to access main dealer diagnosis without main dealer pricing.

DID YOU KNOW?

intermittent faults rarely occur when the vehicle is in the garage!

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