FREE COURTESY CAR
FREE LOCAL COLLECTION
FAMILY RUN BUSINESS
There are very few jobs we cannot do, but the only way to find out is to ask us! Our technicians have over 100+years combined experience and are used to working on all makes and models of vehicles. Using their diverse knowledge they can fix most mechanical problems. For certain jobs specialist tools and knowledge are required to complete the work on a vehicle, we have a very broad range of such tools gathered over the years which the fast fit style of workshop will not have. Whether it’s a small rattle on the suspension to a replacement clutch, timing belt or chain contact us for a no obligation diagnosis and quote.
Our approach to mechanical problems matches our aim to satisfy the customer. We will not undertake any chargeable work without your express approval and will keep you informed as the job progresses. The most common faults reported are noises or a light showing on the dashboard. If the vehicle has a noise in the first instance we might initially test drive and visually inspect the vehicle to see if the fault is straight-forward to identify. There is usually no charge for this, our advice is free. Should a part be needed or further inspection required on the ramp then we would seek authority for further chargeable investigation.
If the fault reported is a light showing on the dashboard and visual inspection is insufficient, then the next stage would be to plug in the diagnostic computer. This very sophisticated tool allows the technician to read any fault codes present.
Standard of Work
Our work is guaranteed to be of the highest standard. On very rare occasions parts fail, and when they do we will of course replace the part for you.
Quality of parts
As we want you to be satisfied with every job done and to return to us in the future we choose the parts suited to the task. For new cars still under manufacturer’s warranty we would recommend using original equipment OE specification parts. To maintain a Main Dealer warranty you must use the correct parts and lubricants and ensure the service meets manufacturer’s specification but it does not have to be carried out by the main dealer themselves.
DID YOU KNOW?
you don’t have to go to or buy your parts from the main dealer to maintain manufacturer’s warranty. The parts they sell are identical to the ones we can buy but often badged or boxed with their logo. Simply put – main dealers don’t manufacture parts themselves.
Vehicles outside warranty or for customers working to a budget we will often shop around to find the part that will do the job at a sensible cost. All parts come with a minimum of one year’s manufacturer’s guarantee. Our experience tells us when a better quality of part is required to complete a job satisfactorily.
Free Local collection & delivery service is available either with you to hand the keys over – or if it’s more convenient, drop the keys off to us in advance and we can manage the collection and delivery of the vehicle.
Can’t be without the car? Then consider booking a free courtesy car.