FREE COURTESY CAR
FREE LOCAL COLLECTION
FAMILY RUN BUSINESS
Why Choose Us
The idea behind our approach in providing you with proper customer service is that we want you to come back and to recommend us to all your friends and relatives.
With this in mind – we offer an honest inclusive MOT ie when we MOT test your car we don’t need to make unnecessary up-sells and reject it on minor issues such as standard bulbs and wipers etc – we include these for free! That is anything that takes us 15mins or less to fix, at no extra cost.
We aim to carry out any work promptly and professionally and to keep you informed along the way. We will not change any parts without your prior approval. So please make sure you provide us with all current contact details on the day.
Free Local collection & delivery service is available either with you to hand the keys over – or if it’s more convenient, drop the keys off to us in advance and we can manage the collection and delivery of the vehicle. Can’t be without the car? Then consider booking a free courtesy car*. This means you can get on with your normal life with as little inconvenience as possible. All we ask is that you replace the fuel ready for the next customer.
Free Friendly advice – We are happy to discuss issues with you, and happy to provide technical advice (from our 100+years combined technical knowledge) without charging. It should also be said we do not expect you to be experts in car mechanics – that is our job! We are always happy to explain any technical issues fully in simple plain English.
We will not undertake any chargeable work without your express approval and will keep you informed as the job progresses.
Family Run Business – Husband and wife team Nigel and Alex were established in Coulsdon for 19 years but with the re-development of the Pinewood site they re-located up to Caterham on the hill in April 2013.
“We couldn’t have found a better location, this area has a real buzz with such a vibrant community, we’ve been made to feel really welcome”
* You are advised to check with your insurer that they will cover you to drive a courtesy/loan car